If for any reason your hat is not performing to your standards, DM the Donkey with a picture of the problem and the issue will be resolved. At the end of the day if anyone is supporting me and supporting this business, I want to make sure they have as great an experience as possible. Also, these hats exist so we can market and promote college baseball so long story short, we want these hats out there on your head, being billboards for the best game on earth, and we will do our best to make that possible for you, our customers!